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Build Intelligent
Systems. Connect
Software, Data, and AI.

Valid helps organizations evolve from fragmented systems to connected ecosystems — combining software engineering, data orchestration, and AI automation to unlock measurable growth.

Core capabilities

Software, data and AI.
Built around your business.

Build applications around real workflows, make your data usable, and bring AI into the work where it helps.

Choose the capabilities your project needs, from a focused improvement to a connected system.

Application engineering

Software Development

Applications that work the way your business does.

Give customers and teams a better way to get work done. We build new applications, connect existing systems and modernize the software your operations depend on—from the first user interaction to the rules and integrations behind it.

What we work on

  • Web, mobile and customer portals
  • Operational workflows, roles and permissions
  • API integration and application modernization

Example deliverables

Working application flows, connected APIs, agreed tests, and the release and handover material your team needs.

How it connects

Software can be the entire project. Data services and AI features join when they help the application do its job.

Explore software development
Working principleFIG. 01
  1. Interface
  2. Business rules
  3. Integration
Application assemblyDifferent responsibilities, brought into one application.Illustrative mechanism

Data foundations

Data Management

Information your teams can put to work.

Make information from different systems easier to use together. We connect sources, prepare datasets and define quality and access rules, so applications and reporting can use data with clearer structure, ownership and meaning.

What we work on

  • Source integration and data pipelines
  • Quality rules, governance and access
  • Lakehouse and reporting foundations

Example deliverables

Connected pipelines, prepared datasets and defined quality and access rules, with interfaces for the teams and systems that use them.

How it connects

Data supports applications, analytics and relevant AI use cases. DataHive is a platform option; the choice follows your sources and requirements.

Explore data management
Working principleFIG. 02
  1. Source records
  2. Mapped fields
  3. Review
Source alignmentFields find a common structure. Exceptions remain visible.Illustrative mechanism

AI capabilities

AI Agentic Systems

Move a task forward, within clear boundaries.

Some work needs several decisions or actions across tools. We build AI-assisted workflows that coordinate those steps, with defined permissions, stopping conditions and human review where the task requires it.

What we work on

  • Task planning and action coordination
  • Permitted tools and approval points
  • Execution visibility and stopping conditions

Example deliverables

A scoped agent workflow, defined tool actions and review points, with visible execution states your team can follow.

How it connects

An agent may use language models and tool interfaces such as MCP. Its permitted actions and level of autonomy are decisions made for the workflow.

Explore agentic systems
Working principleFIG. 03
  1. Task
  2. Permitted action
  3. Human review
Bounded actionAn action moves forward. The review boundary stays in place.Illustrative mechanism

AI capabilities

MCP Integration

Give AI applications a defined way into your systems.

Connect compatible AI applications to selected tools and information through Model Context Protocol. We implement the interface around what your systems can expose, who can access it and how the application will use it.

What we work on

  • MCP servers and application connections
  • Selected tools, resources and context
  • Access boundaries and compatibility checks

Example deliverables

An MCP interface for the agreed tools and resources, access configuration, and integration checks against the intended application.

How it connects

MCP provides the interface. The application chooses and coordinates actions, while your underlying systems retain their business rules.

Explore MCP integration
Working principleFIG. 04
  1. AI application
  2. MCP interface
  3. Tools & context
Interface couplingA shared interface connects distinct systems and responsibilities.Illustrative mechanism

AI capabilities

LLM Integration

Make language and documents part of the workflow.

Help people find knowledge, extract information and work with documents inside the applications they use. We connect language models to relevant sources and product workflows, with evaluation suited to the feature and its limits.

What we work on

  • Knowledge retrieval and assistants
  • Document extraction and summarization
  • Application integration and evaluation

Example deliverables

A working language or document feature, connected information sources, evaluation examples and defined fallback behavior.

How it connects

A language feature can support an agent or work on its own. Source context helps frame an answer; evaluation remains part of the work.

Explore LLM integration
Working principleFIG. 05
  1. Sources
  2. Relevant passages
  3. Response
Context to answerSelected information is linked to a language feature's response.Illustrative mechanism

Start with the work

A focused improvement.
Or a connected system.

Tell us what needs to work better. We’ll define the right scope together.

Deliverables shown are examples; the actual scope is agreed for your project.

Discuss your project Explore all expertise

Why businesses choose VALID

Software your business
can build on.

From the first product decision to the systems your team runs every day.

We bring product thinking and software engineering to applications, platforms and modernization—with data and AI where they serve your business.

01 Product direction

Start with the right problem.

Bring business goals, user needs and a realistic first release into the same plan.

What this includes

We work through the workflow, constraints and open questions to shape an achievable scope. What to build first is a decision we make with you.

  • Scope and assumptions
  • First-release priorities

In the illustration A requirement with a clear acceptance condition.

02 Experience design

Design around real work.

Shape flows, screens and interactions around the people who will use the software.

What this includes

Review the important journeys through flows and prototypes before extending them into a larger application. Roles, devices and interaction needs inform the design scope.

  • User flows and prototypes
  • Role-specific interactions

In the illustration A prototype that makes an approval decision understandable.

03 Software architecture

Make the foundations fit.

Plan applications, data and integrations around your existing systems and the changes ahead.

What this includes

Assess what can be built, reused or connected. Architecture and integration boundaries account for available APIs, data, access and the environment the software will run in.

  • System and integration boundaries
  • Reuse and modernization decisions

In the illustration An application connected to its existing identity and data services.

04 Delivery & collaboration

See the work take shape.

Use prototypes, scope decisions and delivery reviews to keep progress open to discussion.

What this includes

Coordination, review and acceptance are part of the work. Agree who provides feedback, what needs a decision and how a change affects the delivery scope.

  • Review points and decisions
  • Scope changes and acceptance

In the illustration A review note that improves the original requirement.

05 Quality & security

Make quality part of the build.

Include testing, access controls and relevant checks in the agreed delivery scope.

What this includes

Examine important workflows, connections and failure cases. Define who can access information or approve an action, with verification suited to the application's risks.

  • Workflow and integration checks
  • Access and approval rules

In the illustration A check linked to the behaviour the feature is meant to support.

06 Release & continuity

Plan for life after launch.

Prepare release, documentation and handover around the people who will operate the software.

What this includes

Agree the environment, operating guidance and handover responsibilities. Stabilization, ongoing maintenance and further development are scoped around the support your team needs.

  • Release and operating guidance
  • Handover and support boundaries

In the illustration A release carried forward with its operating notes and next decision.

ONE CHANGE / THROUGH THE WORK

A request reaches
the right approver.

Illustrative delivery story. One feature, with feedback carried from scope to operation.

VALID IN ACTION

From Architecture
to
Impact

Unifying software and data to empower businesses with real-time visibility, smarter operations, and scalable growth.

Fleet analytics on desktop and mobile Vehicle calibration interface
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SoftwareData

Real-time visibility and analytics for logistics operations.

Real-time visibility and analytics for logistics operations — integrating live tracking, driver analytics, and predictive maintenance. Inspired by Valid’s collaboration with logistics leaders to reduce downtime and optimize routes.

Trusted by logistics leaders to improve uptime and reduce operational costs.

Yusen LogisticsCipta KridatamaSPX ExpressJ&T Express
Learn more
Asset inventory table Asset custody and location card Asset inventory list
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LogisticsAsset Tracking

Asset Management for physical & digital equipment teams.

Designed for teams that need instant clarity: what you own, who’s using it, and when it’s available. Built for shared physical gear, digital equipment, and anything in between.

Learn more
Application status and data quality dashboard SQL query preview
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Data ManagementAI

Transforming Fragmented Data Into a Governed, Real-Time Source of Truth

A leading enterprise faced slow reporting cycles, inconsistent data across systems, and costly manual reconciliation. Using DataHive, we unified their CRM, ERP, and operational databases into a governed, versioned lakehouse — enabling real-time dashboards, reliable analytics, and a single source of truth accessible across teams.

Learn more
DLH mobile fleet map DLH mobile tracking interface DLH operations dashboard
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Software DevelopmentData

Building a Real-Time Fleet Tracking System for Jakarta’s Environmental Agency

This case study explores the development of a web-based Transportation Management System (TMS) designed to digitize fleet operations for the Jakarta Environmental Agency (DLH). The system integrates live GPS telemetry, SPJ (work order) management, and spatial route data from GIS/PostGIS to enable real-time tracking, geofence monitoring, and performance analytics.

Learn more
Software. Data. Connected.Built around your operations.

Product interface preview
Featured product / RoomX Software, made tangible.

Room clarity.
From door
to dashboard.

RoomX connects room-status panels, web booking, and digital signage with centralized management for workplaces and education.

WorkplacesEducation
Explore RoomX Request a demo
RoomX door panel showing Meeting Room 04 availability and its daily schedule, with sample data
RoomX product interface · sample data

Schedules and availability, right at the door.

Find a space and manage reservations through the booking portal.

Coordinate rooms, panels, permissions, and signage from one console.

Featured product / Obscura Documents, made accountable.
OBSCURA

Enterprise document management

Documents in order.
Decisions in view.

Manage documents, route approvals, and retain records in one workspace—with versions, permissions, and an audit trail.

Explore Obscura Book a demo
Obscura document workspace showing a fictional procurement policy, version history, and access controls with sample data
Obscura product interface · sample document and data

Keep files, versions, and access together.

Give review and approval a defined path.

Retain documents and their activity history.

Featured product / ResponApp Conversations, carried forward.
ResponApp

AI WhatsApp assistant

Every conversation.
A way forward.

Help your business respond, understand customer needs, and bring in your team when it matters. ResponApp connects AI replies, lead qualification, and human handoff for businesses in Indonesia.

Indonesian businessesCustomer conversations
Explore ResponApp
Conversation → action Workflow illustration
Choose a workflow

A question, answered.

WhatsApp conversation

Customer

Bisa kirim ke Bandung?

ResponApp

Bisa. Boleh info kecamatan tujuannya? Saya bantu cek pilihan pengirimannya.

Behind the conversation

  1. Question received
  2. Business knowledge
  3. Reply prepared
Conversation with AI assistant

Keep the conversation moving.

An enquiry, understood.

WhatsApp conversation

Customer

Kami perlu paket untuk acara kantor, sekitar 20 orang.

ResponApp

Baik. Acaranya kapan, dan apakah ada kebutuhan khusus untuk timnya?

Behind the conversation

  1. Enquiry received
  2. Needs identified
  3. Lead context captured
Conversation with AI assistant

A clearer next step for your team.

Your team, in the loop.

WhatsApp conversation

Customer

Saya mau diskusi kebutuhan khusus. Bisa bicara dengan tim?

ResponApp

Tentu. Saya teruskan percakapan ini ke tim agar bisa dibantu lebih lanjut.

Behind the conversation

  1. Request received
  2. Human help needed
  3. Conversation handed over
Conversation with Your team

The right person takes it from here.

Illustrative workflows with sample conversations.

AI reply

Reply using your business information and tone of voice.

Lead qualification

Give your team more context about what a customer needs.

Human handoff

Move a conversation to a person when it needs their attention.

PROOF OF INTEGRITY

Integration That Drives
Measurable Results

Our internal benchmarks and pilot environments demonstrate how integrated systems drive real efficiency, faster insight, and scalable performance.

↑ System Efficiency Internal R&D simulations Up to 40% improvement in system performance

Internal observation
VALID / R&D

Up to 40% improvement in system performance

Based on internal R&D simulations, integrated architecture and modular orchestration achieved significant efficiency gains in system processing speed and scalability.

↓ Reporting Time DataHive prototypes / multi-source simulation DataHive prototypes delivered ~70% faster analytics cycles in multi-source simulation

Internal observation
VALID / R&D

DataHive prototypes delivered ~70% faster analytics cycles in multi-source simulation

↑ Product Iteration Speed Early internal builds Early internal builds ran 2× faster iteration loops enabling faster validation and deployment.

Internal observation
VALID / R&D

Early internal builds ran 2× faster iteration loops enabling faster validation and deployment.

↓ Operational Overhead Pilot simulations Pilot simulations indicated 20% reduction in redundant compute resources and manual syncs.

Internal observation
VALID / R&D

Pilot simulations indicated 20% reduction in redundant compute resources and manual syncs.

Metrics are based on internal R&D simulations and pilot environments conducted by Valid. Actual results may vary depending on system configuration.

Trusted by Enterprises
that Value Open
Integration

Data Rows

1B+
processed monthly

System Integrations

120+
active

Powered by Leading Technologies

Dremio
ClickHouse
Mage.ai
Airbyte
Kestra
Starrocks
and other trusted data technologies |
DJP
Korps Sabhara
Koperasi Perkasa Abadi
McD
Jasamarga
MMS Group
SIG
Kementerian Pertanian
Angkasa Pura
Permasyarakatan
Glico
JNT
SPX Express Indonesia
Cipta Kridatama
Yusen Logistics
Worx
Zappy
Transporta

100+ leading institutions and enterprises trust Valid to modernize and integrate their systems.

Quote

Valid successfully built a functional MVP, confirmed by positive feedback from initial viewers. Their Scrum-based approach and transparency resulted in a productive partnership. As true partners, they are communicative and committed to the client’s long-term success.

Ainar Abdrakhmanov

Ainar Abdrakhmanov

DJP Indonesia. Director

Hardware Partners

Powered by Enterprise-Grade Infrastructure

Valid’s data and AI systems run on battle-tested hardware from the world’s leading infrastructure providers — ensuring reliability, performance, and scalability at every layer.

Dell

Dell Technologies

Providing enterprise servers and storage infrastructure that underpins Valid’s data orchestration layer — enabling high-throughput ingestion and reliable compute for large-scale deployments.

PowerEdge Servers

PowerStore

Enterprise Storage

High Availability

Kioxia

Kioxia Corporation

Supplying enterprise-grade NAND flash and SSD solutions that power Valid’s DataHive platform — delivering the speed and endurance needed for real-time analytics and data lakehouse workloads.

Enterprise SSD

NAND Flash

NVMe

Data Lakehouse